Stan’s MBA Software Blog

Almost daily pain 

April 2nd, 2007

Every week several Reps email me for help due to a crashed (dead) hard drive. Almost all of them have no backup copy of their MBA data. This in spite of the fact that MBA for Avon has a built in Backup feature for data. A feature that can back up an average users data in well under two minutes (even under one minute for many), all with just a few mouse clicks.

I just checked Amazon.com and 512 MB USB Flash Drives (brand name) are less than $8.00 (plus shipping). You can buy CD-RW disks (that hold 600 MB) for less than $1.50 each. You can get a Google or Yahoo email account (with up to 2 Gig of storage) for free to email backup files to. Free is a good price.

So it doesn’t take much time or much effort and it does not cost very much money yet lots of Reps still don’t Backup their data. The Reps that do loose their data and have to re-enter it all again quickly learn how important to them their data is and many start Backing up on a regular basis. That is sure a lot of pain to learn this lesson. This after having read about Backups in the MBA Help, the manual, all my posts about Backups on the MBA Forum.

I will have to spend some time thinking this problem through. MBA has what I thought was a great Backup system. I make sure its easy for a Rep to find out about Backing up (any more and it would be nagging). Everyone knows hard drives will fail, its not “if” it is “when”. Or just as bad, a Virus eats all the data even before the Hard drive has a chance to fail.

The challenge is to come up with a better/easier Backup so that it will get used more. I know some Reps will never Backup but I have had as many as 7 emails about this in one week. That is one a day, there has to be a way to get that number down.

MBA, Avon, Backup

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  1. Andy Tesluk Says:

    Stan,

    How about creating an automatic backup stored elsewhere on the drive at least it will give some form of backup. Each user can then copy the file onto a memory stick, diskette, etc. for external backup.

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