crazyervan
Newbie
Posts: 9
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« on: August 27, 2006, 03:18:01 PM » |
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Hi Stan,
On my most recent order submission C18 I was unable to upload to the Avon site. When i pressed submit nothing happened so i ended up having to log in myself and enter the order manually. could you please let me know when this will be fixed as I really dont want to have to do it manually again for my C1 order.
Thanks for the help with this problem.
Kelli
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admin
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« Reply #1 on: August 27, 2006, 05:46:21 PM » |
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I will check onto it. This is the first I have heard of it so maybe Avon Canada has made changes to their website (similar to what happened with USA website). Thanks for reporting it.
Cheers,
Stan
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tinaavon
Newbie
Posts: 29
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« Reply #2 on: August 30, 2006, 10:45:10 PM » |
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Stan,
I am also having a problem.
The first page loads, then when I try to save it I get a message 'A technical issue was encountered'. If possible please retry your request at an off peak hour.
I thought this might be an AVON issue, so I went to their sight and entered an item and tried to save and it worked. Then I went back to MBA and tried again and got the error message again.
Tina
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admin
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« Reply #3 on: August 31, 2006, 04:02:37 AM » |
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Tina,
We ran into this in Beta testing. The page got filled but the Rep cound not upload and got same message. When I fixed an issue with the Campaign numbers she was able to upload ok.
Check to see if one or more lines has an invalid or empty Campaign number. Let me know how it turns out.
Cheers,
Stan
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yvonne
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« Reply #4 on: September 03, 2006, 12:55:51 PM » |
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hello everybody I just purchased this programme and hope it will help me with the running of my Avon business (very small at the moment!) how do we upload to avon and where do I find the url for my peronsl use? lots of questions because not very IT literate.  |
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admin
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« Reply #5 on: September 03, 2006, 02:05:15 PM » |
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What country are you in? Avon has different website for each country. Also see Uploading in MBA built in Help (main menu Help).
Cheers,
Stan
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powderz
Newbie
Posts: 30
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« Reply #6 on: September 13, 2006, 12:05:59 PM » |
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I am in Canada and have not been able to upload to avon. Whenever I try nothing happens and the program freezes and I am unable to shut it down and I have to go to Windows task manager to do it. I have been entering my orders manually which isn't too bad with the purchase order printout but I have just aquired a large amount of new customers and am having $2000+ in orders so it would be really nice to beable to start uploading the order. I have tried shutting off my firewall which I need to do to download the brocures. I have Version 6 of explorer and Version 2.03 of MBA. The URL I have under Setup in the Upload tab is www.ca.avon.com. Any help would be very much appreciated. Thanks, Bev |
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admin
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« Reply #7 on: September 13, 2006, 05:12:03 PM » |
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Ok, just did a quick test. I created a couple of Sales Orders with a few products each and the did a Upload. It work exactly like its suppose to (Order uploaded correctly). I thought maybe Avon had made changes to site but works ok.
My guess is that your Setup may be incorrect (MBA main menu Setup - Upload tab), see if your "Rows per Order Page" is set to 25 (any other number may cause problems as it must match the Rows, same for Refunds & Exchanges which is 6 each in Canada). Let me know if that fixes it.
Cheers,
Stan
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powderz
Newbie
Posts: 30
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« Reply #8 on: September 13, 2006, 07:39:27 PM » |
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Yes it's set to 25, 6, 6. Would have been nice if it were that simple.
Any other idea's?
Thanks, Bev
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admin
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« Reply #9 on: September 14, 2006, 04:55:45 PM » |
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I am just wondering what else it could be (same MBA, same Avon website, so what could be different). What is the version number of your IE 6 (see IE main menu Help - About)? Also what version of Windows are you using?
Cheers,
Stan
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powderz
Newbie
Posts: 30
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« Reply #10 on: September 14, 2006, 10:01:56 PM » |
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I have windows xp, This is what it said for explorer... Version:6.0.2900.2180.xpsp_sp2_gdr.050301-1519
Maybe I need to update it.
Thanks alot for your help.
Bev
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Madkison59
Guest
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« Reply #11 on: September 17, 2006, 05:46:44 PM » |
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What should the Setup read for the American version? Mine says 10/5/3
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admin
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« Reply #12 on: September 18, 2006, 04:38:45 AM » |
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You need 50 rows for the new Avon USA Orders. I am told exchanges are now only one per page.
Cheers,
Stan
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kcenter
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« Reply #13 on: January 22, 2007, 10:40:35 PM » |
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I am now having this issue too....ever since the upgrade. Help....I can't upload my orders!
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