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I am trying to do a backorder from the campaign that just ended.  The item is from the previous outlet book and it keeps asking me to enter it in the current brochure.  It wasn't in the previous brochure so I entered it.  After entering it and pressing select, the sales order is still asking me to enter it in the current brochure.  Is this a bug or am I doing something wrong? How do I order this without entering the information into the sales order?

Thanks,

Mary

Thanks Stan.  That's what I ended up doing.  I'm not very good at explaining what happened.  If it happens again, I'll try to explain it better.

Mary

When you create a Backorder (from a Short) MBA creates new Order in next Campaign without processing fee (this is because most/all Reps don't charge it to customer as it is not their fault it got Backordered). However if you add more to this Order (they are now Ordering additional products for this new campaign) then you can add the processing fee back in manually.

Hope this helps.

Cheers,
Stan

Don't use the Backorder in an individual Order, use the Shortages button on the bottom of the Sales Orders list. This feature is very handy at Christmas time when you have dozens of Orders that are affected by a few shorts from Avon. It will mark the items as Backordered for you, and add a new Sales Order to next Campaign for this customer (even looks to make sure there is not an Order already, if there is MBA will add the short to that Order, marks it with a "P" for Previous Backorder to remind you).

Also see the Sales Order tab in Setup, you can color the line items in a Sales Order by type (either just on the screen or on printed Invoice or both). For example make Backorders red and Previous Backorders bright green. You can even color Returns.  This helps you identify current/previous issues so you can stay on top of them.

Hope this helps.

Cheers,
Stan